Over the past 20 years and more, the company's growth has
been compounded by associating with other companies that
compliment it and contribute in terms of specialized Expertise,
Experience or Equity. Accordingly joint ventures also play a
part of such initiatives.
Being committed to providing Quality Services to its reputed
clients based worldwide, it was the first in its field of
endeavor to be awarded Quality Assurance certification by D G
Shipping Approved - DGS. At Confidence Shipping client
satisfaction is paramount & their requirements are very closely
monitored to provide the best services.
Recruitment Process & our range of crew management services
includes the following:
Recruitment of seafarers based on stringent assessment and
selection procedures in strict accordance with international
standards, STCW '95 and the ISM code.
* Maintaining a Company pool of seafarers to ensure that
continuity and quality is maintained on all manned ships.
* Developing and sustaining a rigid code of discipline amongst
the ship staff and monitoring their overall performance through
regular appraisals from the ships, Technical Superintendents and
Clients
* Using our sophisticated seafarer - Vessel matching
computerized application to identify the right candidate for the
job from our pool of professional seafarers.
* Establishing close liaison with various unions and other
regulatory bodies in India & abroad and updating Clients on all
regulations pertaining to the employment of seafarers.
* Maintaining an automated system to record personnel details,
monitor their document & certification status, assess their
performance and track their career progress with us.
* Onboard administration including accounting, allotments and
victualling.
* Arranging optimized (costs as well as time ) repatriation
services for vessel crew.
* Follow-up on Crew P&I illness / injury cases.
* Serve as point of contact for clients and recruits. Seek
constructive feedback from returning crewmembers, and discuss
important issues with the client.